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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G A

July 16, 2024

5  out of  5
rating by G A
"Priscilla was quick to fix a problem we had with our insurance! Thank you so much."
We responded:
"Thank you so much for your kind review. I am so happy to hear Priscilla was able to help with the issue at hand! "
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Kari Reece

March 13, 2024

5  out of  5
rating by Kari Reece
"Kelly was amazing in helping me with a policy that was almost 40 years old and difficult to find. Very professional and helpful, cannot recommend enough!"
We responded:
"Hi Kari, thank you so much for your sharing your experience. I'm glad Kelly was able to help you and provide you with great customer service.! "
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Michele Martinez

March 12, 2024

5  out of  5
rating by Michele Martinez
"My experience with Marlene was been outstanding. She was really knowledgeable and was able to help me with all the questions I had about coverage and policies. I would definitely recommend."
We responded:
"Hi Michele, I am delighted to hear that Marlene was able to provide you with exceptional service. Thank you for your recommendation! "
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Ramon A. Rodriguez

March 12, 2024

5  out of  5
rating by Ramon A. Rodriguez
"Marlene has been my good neighbor for 15+ years. Always attentive and ready to answer any questions. They do a great job at this office making sure all your insurance needs are being met and to quality standard. Prices are very competitive."
We responded:
"Hi Ramon, thank you for your kind review. We appreciate your business and value your loyalty! "
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Julie Nisbet

March 8, 2024

5  out of  5
rating by Julie Nisbet
"Connie's team is so friendly and helpful. Kelly Maple has gone out of her way to help me add policies when my kids started driving and determining if I needed car rental insurance when traveling outside of the country. She remembers prior conversations and what's happening in our lives, every interaction is so personal. In a time of "click and submit" culture, Kelly still provides "old school" customer service. Thank you, Kelly!!"
We responded:
"Hi Julie, thank you for your kind words! I appreciate your continuous support and trust in my team and I, especially Kelly. "
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Brad M

March 6, 2024

5  out of  5
rating by Brad M
"Kelly has helped with all my insurance questions for years. Such a great help , thanks a ton ."
We responded:
"Hi, Brad, I hear you are one of her favorites! Thank you for your years of loyalty. We appreciate you. "
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Carol Amundson

March 5, 2024

5  out of  5
rating by Carol Amundson
"Connie’s team is fantastic! We have multiple policies all taken care of by Kelly Maple! Thank you for your knowledge and advice. We would be lost without you! I highly recommend this fantastic team!!"
We responded:
"Carol, thank you so much for your kind review. We value your business and cannot thank you enough for your loyalty. "
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Christine Alici

November 29, 2023

5  out of  5
rating by Christine Alici
"Connie’s agency is wonderful to work with. They are very knowledgeable and get our entire family the Best rates! Our agent Marlene Laviera always answers all our calls, is extremely quick to respond and goes above and beyond to assist us when needed. I highly recommend them!!"
We responded:
"Thank you for your kind words Christine. You and your family are so special to us and we can't thank you enough for your loyalty. We are always happy to help! "
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La Reaves

October 2, 2023

5  out of  5
rating by La Reaves
"Many thanks to State Farm and specifically Connie Baldwin and her amazing team!!! Marlene has really been working with me to better understand my policies and having patience with getting me straightened out . Thank you!!!"
We responded:
"Hi Lynn, thank you so much for your kind review. Please do not hesitate to reach out if you need anything else. "
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bonnie henson

September 30, 2023

5  out of  5
rating by bonnie henson
"Marlene was an excellent agent to communicate with to set up a new auto policy. She's very knowledgeable, a great listener and gives quick results. I would recommend her to my friends and family in a heartbeat!"
We responded:
"Bonnie, thank you for your review. It was a pleasure working with you and helping you get your auto insurance in place. We look forward to a life long relationship. Please let us know if you need anything else. "
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Katty Chou

September 5, 2023

5  out of  5
rating by Katty Chou
"This office is excellent, full of integrity and customer service oriented - so thankful to work with all the staff including Marlene over the years."
We responded:
"Hi Katty, thank you for your great review. We are always happy to help, and we thank you for your continued loyalty. "
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Kenneth Hodge

April 20, 2023

5  out of  5
rating by Kenneth Hodge
"Excellent service, fast, accommodating and extremely helpful. Kelly Maple was awesome."
We responded:
"Hi Kenneth, thank you for your review. I'm happy Kelly was able to help you get your new homeowner's policy in force. We are always here to answer any questions you may have! "
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Gretchen Madrigal

April 17, 2023

5  out of  5
rating by Gretchen Madrigal
"AWESOME SERVICE! I just moved back to CA from FL and needed to renew my auto insurance. My family recommended State Farm. I called and Marlene was TERRIFIC, KNOWLEDGEABLE & EFFICIENT. Thank you Marlene at STATE FARM for making the switch from Allstate to State Farm easy and fast."
We responded:
"Thank you, Gretchen. We are so happy we were able to help make your move a bit easier and look forward to a lifelong relationship! "
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Jac Coop

April 12, 2023

5  out of  5
rating by Jac Coop
"Our family and extended family has been with this agent for over 25 years. The reasons are because we have trust and faith with the information and direction she and her outstanding staff provide. When we have needed assistance between State Farm Corporate over a claim, she is right there advocating for us or providing the necessary assistance. If she suddenly decided to take her staff and become a broker/agent for another insurance company, we would follow her. Highly recommend this office. Connie, Kelly, Natalie, Marleen...you are wonderful."
We responded:
"Thank you for your kind review. We appreciate you and are always happy to help when we can. "
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Julie astuto

April 6, 2023

5  out of  5
rating by Julie astuto
"I’ve been with State Farm for many years. Always get great and personal service with one phone call. Marlene was so helpful today and took care of all my needs."
We responded:
"Hi Julie, thank you for your kind words. Always a pleasure helping you."
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Ernie Sanchez

March 30, 2023

5  out of  5
rating by Ernie Sanchez
"Been with State Farm and Connie's office for 25 yrs. Great customer service, Kelly and Marlene are always informative with any questions I have. I have a couple classic cars, and while some insurance companies won't cover classics, State farm does and that makes me a happy camper 👍"
We responded:
"Thank you for your review, Ernie. We appreciate your loyalty and value you as a client!"
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Dante Baker

February 28, 2023

5  out of  5
rating by Dante Baker
"I was lucky enough to be introduced to Connie and her team by a trusted Real Estate Agent with whom I was house shopping. She's been in the business long enough to have seen it all and it shows in her knowledge with how easy everyone in her office is to work with. The entire staff is filled with just plain good people. I accidentally got a hold of Connie on her day off and she still dropped everything to help me... you don't find rockstars like that every day. Natalie and the other gals in the office are just as amazing! I can't recommend her and the crew enough!"
We responded:
"Hi Dante, we are lucky to have you as a client! Thank you so much for your kind words. "
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Tim Walton

February 22, 2023

5  out of  5
rating by Tim Walton
"I have been a client of this State Farm office for over 50 years. I have found them to be always extremely helpful in all matters concerning my family and the church that I pastor. My concerns have always been handled quickly and to my satisfaction. In recent years, one of their representatives, Kelly Maple, has provided me with very prompt and efficient care each and every time I have called upon her help. I heartily recommend this office. Pastor Tim Walton"
We responded:
"Thank you for your kind words. I am happy to hear that Kelly continues to provide you excellent service! "
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Elen Hadjinian

February 9, 2023

5  out of  5
rating by Elen Hadjinian
"Our office has trusted Connie Baldwin and her staff for almost a decade. Kelly has always been superb in resolving any issues that may occur, in addition to providing extensive knowledge on our policy whenever we needed it. I highly recommend moving forward with them!"
We responded:
"Hi Elen, thank you for your kind review! We appreciate your loyalty. "
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Karen Armstrong

January 19, 2023

5  out of  5
rating by Karen Armstrong
"My family has had the pleasure of working with Kelly and Connie for years. As soon as I need them, I have a returned call and a quick solution. We trust them completely because they have always come through for us."
We responded:
"Hi Karen, we value your loyalty and thank you for trusting us with all of your insurance needs. "
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Cory

January 10, 2023

5  out of  5
rating by Cory
"I have known Connie since I was 7 yrs old and she has been my agent since I could drive going on 16 years. Connie and her whole team are very attentive and always make sure that my issues are taken care of. I have recommended quite a few friends to them and they're the only insurance company I trust. The rates are great but their customer service is even better."
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Julie Ma

January 5, 2023

5  out of  5
rating by Julie Ma
"We have home and car insurances with Connie Baldwin for more than 10 years now. Recently my daughter sold her car, then drove the family car and the car was broken into when she went out to celebrate the holiday. Kelly Maple handled her insurance cancellation and also claim very quickly and professionally and always follow up with my requests and questions. This type of service has become almost extinct in this world and I highly value all the experiences I had with Kelly!!!"
We responded:
"Hi Julie, thank you for your kind review! I will be sure to thank Kelly for always going above and beyond for our clients. "
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Amy Clancey

December 15, 2022

5  out of  5
rating by Amy Clancey
"Kelly Maple is the best! Extremely helpful and got back to me immediately. The best customer service I have received in a while. Very competitive rates, knowledgeable and trustworthy agents."
We responded:
"Hi Amy, great customer service can be hard to find but we can always count on Kelly to provide nothing but the best! "
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Marrissa Perez

December 6, 2022

5  out of  5
rating by Marrissa Perez
"Marlene helped me out so much, especially it being my first time doing insurance very grateful"
We responded:
"Hi Marissa, thank you for your kind review! Please feel free to always reach out with any questions. We are happy to help! "
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Sterling Pratt

September 13, 2022

4  out of  5
rating by Sterling Pratt
"Fast response to an email."